Privacy Policy

Last updated: 1 July 2025

Linea Energy Pty Ltd (ABN 97 703 181 499) is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Linea Energy Pty Ltd is a professional business and consulting services company based in Melbourne VIC. You can contact our privacy officer at ceo@lineaenergy.online.

2. Types of Information We Collect

We may collect the following types of personal information:

• Your name, email address, and business details when you submit an enquiry or request a quote through our website;
• Information you provide when you communicate with us by email;
• Business information relevant to the consulting services we provide to you;
• Technical information such as your IP address, browser type, and pages visited, collected through our website.

We do not knowingly collect sensitive information (such as health, racial, or political information) and we do not collect information from children.

3. How We Collect Information

We collect personal information directly from you when you:

• Complete a contact or quote request form on our website;
• Send us an email;
• Engage us to provide consulting services;
• Interact with our website content.

Where reasonable and practicable, we will only collect personal information directly from you. If we receive information we did not request, and it is not required for one of our functions or activities, we will destroy or de-identify it.

4. How We Use Your Information

We use personal information to:

• Respond to your enquiries and provide quotes;
• Deliver the consulting services you have engaged us for;
• Manage our business relationship with you, including invoicing and record keeping;
• Improve our website and services;
• Comply with our legal and regulatory obligations.

We will only use your information for the primary purpose for which it was collected, or for a related purpose you would reasonably expect. We will not send you marketing communications without your consent, and you can opt out at any time by emailing ceo@lineaenergy.online.

5. Disclosure of Personal Information

We do not sell, rent, or trade personal information. We may disclose your information only to:

• Service providers who assist us with hosting, email, or administrative functions, under confidentiality obligations;
• Professional advisers such as accountants or auditors where necessary;
• Authorities where required or authorised by law.

Some of our service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles it in accordance with the Australian Privacy Principles.

6. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes password protection, access controls, and secure storage practices. When information is no longer required, we take reasonable steps to destroy or permanently de-identify it.

7. Access and Correction

You have a right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete, irrelevant, or misleading. To make a request, please email ceo@lineaenergy.online. We will respond within a reasonable period. We may need to verify your identity before providing access.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can adjust your browser settings to refuse cookies, although some website features may not function properly as a result.

9. Overseas Disclosure

We generally store and process information within Australia. If we engage an overseas service provider, we will take reasonable steps to ensure that any transfer of personal information complies with Australian Privacy Principle 8.

10. Complaints and Enquiries

If you believe we have breached the Australian Privacy Principles or have a concern about how we handle your personal information, please contact us at ceo@lineaenergy.online. We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions about this Privacy Policy or our privacy practices, please contact:

Linea Energy Pty Ltd
ABN 97 703 181 499
Melbourne VIC
Email: ceo@lineaenergy.online
Website: https://lineaenergy.online